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If
you don't find the answer to your question on this page, please
contact us and a member services representative
will be glad to assist you.
Why
did Dallas Teachers Credit Union Change its name?
What
is required to establish a membership with CUofTX?
How
soon after my membership is established can I apply for a loan?
Can
I apply for a loan by phone?
Am I charged a fee for ATM transactions?
Do
I have access to my accounts at any branch?
If
I am purchasing a vehicle, can CUofTX recommend any dealerships?
Can
I make my CUofTX credit card payment electronically?
Can
I apply for a loan on-line?
What
if my checkbook is stolen?
How
do I cancel Bill Payer?
What account information needs to be provided for direct deposit to my CUofTX account?
What account information needs to be provided for loan and bill payments from my CUofTX account?
What is my account number?
What is Credit Union of Texas' routing number?
What is the difference between an electronic check and a one time bank draft?
The DTCU Name Change
Our name has changed to reflect the credit union we are today, community-based
and serving over 165,000 members. For several years, we have been
adding services and expanding our membership base into new areas
of the Metroplex. Membership is now open to anyone, regardless of
their employer, who lives or works in Dallas, Collin or Rockwall
counties, as well as those who live or work in the Lewisville, Red
Oak, and Midlothian ISDs. Because we can serve anyone who lives
or works in these geographic areas, a name change was required to
more accurately reflect the membership that has been developed through
community expansion. More FAQs regarding
the name change
Membership Requirements
Becoming
a share owner is easy. Necessary documents include a completed membership
application, valid drivers license, social security card, and a
$15.00 deposit ($10.00 for your one-time membership fee and $5.00
for your minimum required share balance).
Applying
For Loans
Immediately
after becoming a member, you are eligible to apply for a loan and
take advantage of CUofTX's great interest rates.

Loans By Phone
Members
can apply for loans by telephone. To take advantage of this convenient
service, just call 972-263-9497 and choose option # 2 for lending
services.
ATM Transaction Charges
CUofTX provides members with no-fee ATMs at each of our branch locations. Plus, CUofTX belongs to fee-free ATM networks with locations nationwide. For a list of locations, see ATM locations.
Branch Access to Accounts
You can access your accounts at any branch location.
CUofTX has 11 convenient locations throughout the Metroplex to serve
your needs.

Purchasing
a Vehicle
CUofTX offers
a great network of local new & used dealers through our Auto
Market program which provides a hassle free car buying experience
for our members.
Electronic
Credit Card Payments
Electronic payment options are available. To determine the automated
payment option that best suits your needs, please contact the Credit
Card department at 972-263-9497.
Applying for Loans On-Line
CUofTX provides
on-line loan applications for most loan types, which allows you
to apply when it is convenient for you. Try
our on-line loan application.

Stolen Checkbook
Contact your
local police department and complete a report at once. Then, visit
a branch office or call the Member Service Center at 972-263-9497
during business hours to report the theft. In most instances, you
will need to complete affidavits, which must be notarized. Any branch
office can process and notarize these for you. We encourage you
to close your current checking account and open a new one. If you
have direct deposit or automatic debits tied to your checking account,
you will need to notify the applicable companies and give them your
new checking account number. Please report the theft in a timely
manner to protect your account from fraudulent activity.
Canceling Bill Payer
To cancel this
service, please call 972-263-9497 or 1-800-314-3828 during
business hours and
choose option # 3 for teller services.
What needs to be provided for direct deposit to my CUofTX account?
Typically, you will provide your bank routing number, your account number, notate whether the depository account is a checking or savings account, and the institution's name and address. If you list your checking account number, be sure to mark the depository account as a checking account. If you list your savings account number, be sure to mark the depository account as a savings account. See "What is Credit Union of Texas' routing number?" See "What is my account number?"

What needs to be provided for loan and bill payments from my CUofTX account?
Typically, you will provide your bank routing number, your account number, notate whether the withdrawal is coming from a checking or savings account, and possibly the institution's name and address. If you request your payment from your checking account, be sure to list the withdrawal from a checking account type. If you request your payment from your savings account, be sure to list the withdrawal from a savings account type. See "What is Credit Union of Texas' routing number?" See "What is my account number?"
What is my account number?
If you have a checking account, your account number is a 13 digit number listed on the MICR line of your check. If you have a savings account, your account number is the same as your member number. This number could range from 2 to 11 digits depending on when your account was opened.
CUofTX's routing number
Also known as a "routing and transit" or "ABA" number, our routing number is 311079306. The routing number and ABA are the same for both savings and checking accounts. If you have a checking account, this routing number is listed on the MICR line of the check and is the first 9 digits listed.
What is the difference between an electronic check and a one time bank draft?
An electronic check is also a one time bank draft, but the information given to a third party for an electronic check will require a specific check number. When an electronic check debits the checking account, it will list the check number assigned to this one time draft on your statement. A one time bank draft will not list a check number. In either case, a copy of the check cannot be produced.

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